Mom Lᴏᴄᴋᴇᴅ Her Baby In A Hot Car Then Reached Out For Help In An Emergency But Copps Refuses To Help
Emergencies can be confusing and sometimes we’re left wondering if a particular situation is serious enough for us to dial 911 or not.
For one Michigan mom, accidentally Lᴏᴄᴋing her baby in a hot car was enough of a reason to get the authorities involved.
Lacey Guyton, from Michigan, was sh0cked and appalled when she reached out for help in an emergency and was left to fend for herself.
She accidentally L0cked her child in her hot car and knew she had to get help fast,
She took to Facebook to recount this harrowing story, explained that after a visit with her grandmother in Waterford, her worst nightmare happened.
She placed her two-month old daughter, Raina, “in her seat in the car along with the diaper bag and shut the door,” but as she made her way around to the driver’s side, the doors locked.
“I heard all the doors randomly lock and then immediately realized the keys were in her diaper bag in the car.. having only a key fob and push to start car, touching the door handle with the keys inside should’ve unlocked the door and it didn’t,” she wrote.
Asking her grandma to call the police, Lacey started bashing in the passenger window of the car with a piece of asphalt. When this didn’t work, her grandpa handed Lacey a window breaker, as they all tried to rescue baby Raina from the car.
In a situation like this one, time is of the essence. As Lacey tried to get into the car on her own, the grandmother was on the line with the 911 dispatcher.
Horrifyingly, the 911 dispatcher wouldn’t send help.
That’s right. Despite informing the dispatcher that the child was trapped in a hot car, which is a ʟɪғᴇ-ᴀɴᴅ-ᴅᴇᴀᴛʜ situation, the family was told to “call a tow company because they don’t send anyone out to unlock cars or break windows.”
Lacey, who was getting more desperate, called 911 back to request a fire rescue, but once again her pleas did not make a difference.
“Again she told me she would transfer me to a tow company because they don’t send anyone out to break windows or unlock cars. So I decided to at least ask the tow company to come while I kept trying to break a window.”
Lacey called a towing company while she continued her attempts to break the vehicle’s window. While on the phone with the towing company, she watched Raina shutting her eyes. Lacey became more worried because she was unsure if her daughter was simply falling asleep or losing consciousness.
“Realizing no emergency help is coming to save my baby was the worst feeling in the world. I ran to the back windshield to try breaking that and after two hard hits it finally shattered and I’ve never felt more relieved.”
Then Lacey realized that her key fob had malfunctioned because it still wouldn’t unlock the car. She had to manually unlock the doors through the broken window in order to pull her child out.
12 minutes later, the tow truck showed up.
“It was the most traumatic 15 minutes of my entire life and we are so thankful our daughter is okay, but we’re extremely pissed that after calling 911 twice for our daughters life on the line, a dispatcher [who’s] been there for years, still refused to send help.”
Waterford Police has since apologized to Lacey for the dispatcher’s “carelessness and said she would get more training.”
However, Lacey isn’t convinced training will do much as “no one should need any training at all to know that you need to send help in that situation.”
Although she wouldn’t wish this on anyone, if you ever find yourself in a situation like hers, Lacey recommends to “just go right for the back windshield” because it’s the easiest to break.
She is also urging everyone who reads her story to share it “because I desperately wish I had known that before.”
